SHIPPING & RETURNS

IMPORTANT

We are taking every effort to quickly process and ship out new orders within 3-5 business days. However, there are times that it may require up to 7 business days during promotional or other high order volume periods to process orders.

 

CARRIER SERVICE ALERTS

USPS continues to report service interruptions or delays related to the effects of the Covid-19 Pandemic. You can discover and review service interruptions in your area along with other helpful links and resources using the links below. Thank you for your understanding as we work through this together.

USPS Service Alerts

 

DOMESTIC SHIPPING INFORMATION

 

SHIPPING METHODS

We ship all new orders throughout the United States including Alaska, Hawaii, Military APO/FPO and US Territory addresses. All new orders are shipped via USPS. Shipping service options are presented at checkout and are based on the delivery address entered.

P.O. BOX

Yes, we ship to P.O. boxes! Please select economy as your shipping method.

 

ORDER CANCELLATIONS

Our team makes every effort to process your order as quickly as possible. Once your order has been placed, we are unable to cancel or edit your order. We understand that sometimes you can have a change of heart! If you no longer wish to keep the item(s) purchased (and if product is unopened), please contact us at YourFriends@BalancedLifePlanner.com and we'll set up a return for refund. Please note that shipping fees are non-refundable, and you will be responsible for return postage.

SHIPPING COST

FREE SHIPPING ON ORDERS OVER $100

Free shipping is valid for qualifying orders of $100 or more before taxes and after applicable discounts. Qualifying U.S. orders that ship free will be sent via economy shipping unless an expedited shipping option is chosen for an additional cost. This promotion is not applicable towards international orders, previous purchases or gift cards. Cannot be redeemed for cash. Terms of offer are subject to change.

 

ALASKA AND HAWAII

USPS Priority shipping service options will be presented at checkout based on the weight & dimensions of all items in the cart, starting at $14.95.

FLAT RATE SHIPPING

We have multiple shipping options for your convenience. View the options at check out for shipping costs and total delivery times. Due to the personalized and customized nature of our products, production includes 3-5 business days of us hand-crafting your products in addition to shipping times. Keep in mind that these shipping windows start once your items have gone through our production process and are ready to ship.